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Part 1: It All Begins with the Perception This is Part 1 of a three-part series regarding customer service in the bar and restaurant industry. The first question that many bar owners should ask themselves is, “What will work best when building and maintaining a clientele in my establishment?” It first comes down […]
I was putting together my Drink of the Day for today and noticed it’s Pee Wee Reese’s birthday. For some reason, every time I hear his name it makes me think of my favorite chocolate snack, the Reese’s Peanut Butter Cup. Of course, this has nothing to do with this baseball great, but it gave […]
If you like our “Drink of the Day” segment and want to be a little more interactive with us, come like the page we put up where we share the drink of the day, give you pointers on how to throw a great party, and are always available for any questions you may have regarding […]
The spirit of the holidays and spending time with old friends send people out to enjoy company with others who are doing the same. It makes for a room full of patrons in the spirit to meet new acquaintances while enjoying the warmth of the room, the atmosphere of great conversation, and the feeling of […]
Have you ever wondered why some businesses are so worried about finding new customers that they give the best deals only to those who have never done any business with them in the first place? This only leaves the ones who have, scratching their heads, wondering why they aren’t seeing these deals passed on to […]
Hi folks! I have just been informed that my book, “Extra Dry with a Twist: An Insiders Guide to Bartending”, will be available electronically through most on-line stores including - Amazon, Google Books, Barnes and Noble, etc! For those who’ve been asking me when I would be doing this, the change is about to happen. […]
Many people look at good customer service as being nice and courteous to the customer. But you must take it much deeper to understand its true influence in whatever occupation you’re in. It holds even more clout in the occupation of bartending. Once you do see the overall aspects of it, you will have a […]
This is for all of you out there who feel somewhat out of sorts that you are still waiting for that one part in the Broadway Show…..or that job that fits what you had planned when you got your college diploma…..or that one person who can take you away from all this - while you […]
Though I will be keeping this site for the purposes of blogging…I wanted to make you aware of a new site that we will be opening on May 15, 2011. “YourAtHomeBar.com” will focus on assisting home hosts how to get the most out of their party. We will have a Forum Section, where you can […]
It took me a while to agree with what is going on in the world of mixology today. I am a firm believer that anyone who takes the time to document a recipe and to actually put a name to it should at the very least have the say on whether or not the original […]
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