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I can still remember my mindset when I first got into the restaurant / bar industry over 25 years ago, and I will tell you that the furthest thing from my mind was that I would be writing books on this occupation, (and surely not articles). My goals were clear: Go to school to get […]
This is part three of a three part series entitled, “The Customer Experience”. This series is meant to understand more on the customer service side of the business and to show that bartending is much more than just serving the drinks. So, you thought you were finished with the customer once they paid their […]
This is part two of a three part series entitled, “The Customer Experience”. This series is meant to understand more on the customer service side of the business and to show that bartending is much more than just serving the drinks. Your company has been successful in luring in a new client with the […]
Part 1: It All Begins with the Perception This is Part 1 of a three-part series regarding customer service in the bar and restaurant industry. The first question that many bar owners should ask themselves is, “What will work best when building and maintaining a clientele in my establishment?” It first comes down […]
You gotta love the taste of a good bourbon. At least I do. That’s why I tend to try to keep the flavor of it on top of everything else, even when making a mixed drink. A superb American whiskey on the rocks will suffice for me. However, this would be a very boring blog […]
Here’s a nice and refreshing drink to enjoy while doing some yard work. Easy to make for those who don’t want to take too long of a break while pulling weeds or mowing the lawn, this one will not only keep you going, it will also keep you coming back for more. Just be ready […]
We celebrate our independence on this day. Let’s not forget the people who fought for our freedoms that we enjoy as Americans today. Well, at least the freedoms we still have. I wouldn’t doubt that our Founding Fathers are probably rolling in their graves, seeing the craziness that goes on today in our government…. Let […]
Cream drinks make great after dinner desserts for us that feel that cakes and pies are overrated. Nothing like sipping on something sweet that will give you the effects you are looking for after a long and tiring day at work. This is why I have chosen this to be today’s Drink of the Day. Who […]
You could say that this cocktail is the drink that introduced vodka to the United States. Thanks to a couple companies wanting to expose their products to the masses here in this country, they came up with this drink while socializing with each other at New York City’s Chatham Hotel Lounge. John Martin, President of […]
This is one of those cream cocktails that are perfect to finish out your day. Most of you have heard of the tequila version of this drink. But, here’s a recipe that uses rum instead. For those of you who follow me, you know that I am a big fan of having Kahlua with my […]
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